FAQ
Frequently Asked Questions
Common questions about requesting help in Eden Prairie and the southwest metro.
- How long does a board-up last?
- It is a temporary measure. A properly fitted board-up will hold through normal weather for weeks, and a tarp somewhat less, particularly through winter wind. It buys time to arrange permanent repair — it is not a substitute for it.
- Will boarding up affect my insurance claim?
- Most policies expect a property owner to take reasonable steps to prevent further damage. Securing the building is generally that step. Photograph the damage before the board-up goes on. Coverage decisions are made by your carrier.
- Can you tarp a roof in winter?
- It depends on the roof, the pitch, the ice, and the weather at the time. Some roofs cannot be safely accessed in certain conditions, and a provider will say so rather than put someone on them.
- Do you do the permanent repair afterwards?
- No. We only secure. That keeps the scope of the securing job honest.
- What if the police are still on site after a break-in?
- Say so when you call. Securing generally waits until the scene is released, and a coordinator will work around that rather than send someone who cannot start.
- Can you secure a vacant or commercial building?
- Yes. Vacant property, units between tenants, and commercial premises are a regular part of the work, including recurring securing on buildings that keep getting opened.
- What areas do you cover?
- Eden Prairie, Minnetonka, Chanhassen, Chaska, Bloomington, Edina, Shakopee and the surrounding southwest metro. Coverage for a specific address depends on availability.
- Are you the company that does the work?
- No. Eden Prairie Board Up is a lead-intake and service-request platform. A separate local provider performs any accepted work and confirms scope and terms.
- Does submitting a request guarantee someone will come?
- No. Submitting a request does not guarantee that a provider will accept the project or arrive within a specific timeframe.
- How quickly should I get a building secured?
- As soon as it is safe to do so, particularly in freezing conditions or with rain forecast. An open building deteriorates on a timescale of hours, not days.
Still have a question? Call 952-952-4914 or send a request.
Property open right now?
Tell us what is open and where. A coordinator can review the request against the type of opening and what securing capacity looks like right now.